The service was created to facilitate more efficient and faster processing of appeals from the first persons of the ATB group companies, as well as the heads of the partner companies of the corporation - LLC Logistic Union, LLC Trans Logistics, LLC Retail Development.

To receive an instant response from the first persons of the ATB group companies it is necessary to complete the form proposed in the service (all fields with the mark "*"), as well as specify the topic and give a brief summary of the application. If necessary, add the appropriate files to the treatment.

Only the existing counterparty partners of the ATB group companies are allowed to review. Each application is considered by the first persons of the ATB group companies and by the management of the partner companies of the corporation in accordance with the approved regulations and procedures. ATB Corporation guarantees prompt feedback on each of the received calls.

The electronic appeal is written in any form, but must meet the requirements of the Law of Ukraine "On Citizens' Appeals".

The e-application must indicate: surname, name, patronymic, place of residence of the citizen, subject of the application, content of the application, date, e-mail address to which the applicant may be sent a response, or information about other means of communication. language with him.

The appeal of an individual executed in compliance with the above requirements is considered in time in accordance with the Law of Ukraine "On Citizens' Appeals".

The response to the request is submitted in writing, to the email address of the organization, which was specified in the appropriate field.